My husband and I had the pleasure of working with Revelina Um, from Keller Williams Realty, throughout the search and purchase of our new home followed by the sale of our former home. It turned out to be a 6-month process and Revelina was right there with us every step of the way.

First off, we chose to work with Revelina because she is very personable and approachable. The more we worked with her, the more impressed we were at how responsive, accessible, and reliable she was. Not having purchased a home in a very long time, Revelina guided us through the necessary steps leading to the purchase of our new home. Revelina even referred us to an awesome lender who got us pre-approved and got the ball rolling. Anytime my husband and I wanted to check out a new listing, Revelina was just a phone call or text away. She knew exactly what qualities we were looking for in our future home and even set us up with instant e-mail notifications anytime a property popped up on the market that matched our desired qualifications. In the beginning, my husband and I had our eyes on a specific neighborhood that we wanted to live in. Revelina went door-knocking and sent out mailers in that specific neighborhood in hopes of getting possible leads that could ultimately get us there. As a result, we did get a lead that ended up falling through, but Revelina's effort proved to us how determined she was to get us into our dream home. Revelina helped us write up offers over the course of a few months on a couple of homes we were interested in and ultimately got one accepted, which turned out to be our dream home that we now live in and we couldn't be happier! When our first few offers weren't accepted, my husband and I couldn't help but feel frustrated, but Revelina did everything in her power to smooth things over for us. She genuinely cared about us and our feelings and went above and beyond to make sure we were taken care of. Once we were in contract, it was smooth sailing from then on...we even closed escrow sooner than expected!

To avoid paying 2 mortgages longer than we had to, my husband and I had to get our former home on the market A.S.A.P.! We had to do some upgrading to our former home to prep it for sale and Revelina went out of her way to research local contractors to help us do just that. Once my family had completely moved out of the home, Revelina was able to schedule the contractors to complete all the necessary upgrades in less than 2 weeks and before we knew it, our home was on the market! Revelina put in so much time and effort in marketing our home from the staging...to the attractive brochures, social networking, door-knocking, and twilight and weekend Open Houses. Once listed, our home was sold in just 10 days! We're happy to say that escrow just closed on our former home and we're now looking to refinance our current loan on our new home. Without us even asking, Revelina had already started shopping around for a lender that can offer us the best rates for our refinance!...talk about "above and beyond"!!!

If you're in search of an amazing realtor to aid in the purchase, rental, or sale of your property, look no further...if you want an agent who's accessible, responsive, dependable, and who will surpass all your expectations, Revelina Um, from Keller Williams Realty, is exactly who you're looking for!